The Goal:

Getting customers to return for a second purchase was Design Comfort's biggest challenge. Keeping customers coming back is critical in a highly competitive industry such as women's clothing and lingerie.

What Rush Did To Help:

Rush worked with Design Comfort on implementing solutions for their online store, which included:

Fully Customizable Branded Tracking Page

Design Comfort generated $3,729.70 in revenue using the branded tracking page while decreasing WISMO tickets by 32%. Customers can track their orders in one place - anywhere - and receive an email once their order has been shipped.

Native Deep Integration with Klaviyo

Design Comfort generated revenue through email marketing using Klaviyo's segmentation features and Rush's done-for-you (DFY) best-performing flow. Through their "Winback Campaign," they were able to generate $1,371.29.

The Results:

Design Comfort's 10% increase in repeat customers can be attributed to Rush's robust email flows and marketing solutions.

The branded tracking page creates a stronger sense of connection with their customers. At the same time, the segmentation capabilities in Klaviyo help Design Comfort find their most interested customers.

With these solutions, Design Comfort was able to keep their customers returning.